Shipping policy
At Urgency Legacy, we work hard to get your order to you as quickly as possible.
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- Free Shipping available on qualifying orders
International Shipping We ship to select international destinations via USPS, DHL Express, and FedEx. Delivery times vary by location, typically 7–21 business days. International customers are responsible for any customs duties, taxes, or import fees assessed by their country.
Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us immediately at dkincy2@verizon.net so we can resolve the issue promptly.
Contact Us For shipping questions, email dkincy2@verizon.net or visit urgencylegacy.com/pages/contact.